Policies

Policies

Pricing:

I want to create custom and special pieces that everyday hard working people can afford. All items are priced based on wood costs, and costs of other materials used to complete a finished product.

I try to keep pricing as low as possible so everyone can afford to have something nice, and be able to show off at your next party or family gathering.

Payments:

Shipping:

All Shipping is guaranteed, preferred shipping is USPS Priority mail (usually a 2 day delivery),
But you will have any option you prefer at check-out.

Standard delivery options are USPS and UPS, FedEx is too unreliable in my area to guarantee delivery/pick-up therefore will not be used.

International orders Are accepted, but due to the different rates, must be calculated manually.

Contact me with City, Country, and Postal Code for delivery, and I will respond with a shipping quote.

Refund/Exchanges:

If you are unhappy with Your order for any reasons, please Contact us within 3 days of receiving your package.

We will do our best to resolve the problem quickly and to a mutual satisfaction.

Please keep in mind should you decide to return your item, you will be responsible for the shipping cost back to us.

NOT REFUNDABLE: Custom orders
Any items damaged in shipping will be replaced with like item, or a refund of purchase
Refunds are only given if a similar item cannot be agreed on as a replacement
You must notify me within 14 days for a replacement after which time no replacement is given.

Custom Orders:

I will accept any custom order you have in mind.

If it's a piece that I've already created, I will make another one according to your specifications.

But, I will not duplicate any piece that's created, I will make something similar to original piece, but there will be some difference between the two... this way, each person has a one-of-a-kind vessel.

Contact me to discuss details (size/shape/wood species/etc), once we agree on a piece and it's pricing, work will start when a 50% deposit is made.

There are no refunds on custom orders.